Clinician User Guide-My Clients

My Clients

From here you can: add a new client to your account, review your clients and their survey results, purchase additional Tokens for surveys, review your remaining credits, and assign credits to clients to use for taking the survey.

To add a new client to your account: Click the "New Client" button. From there your will be able to enter your clients name, and contact information. At the minimum, you must enter your Client's First and Last name, and email address. (The email address you enter is the one in which your client will be sent an invitation to take the survey when you assign them a survey token.) Once you have the proper fields entered, click the "save" button. If you did not enter the fields correctly, you will remain on this page and the fields that are required to complete will be highlighted. If you correctly entered your client's information you will then be brought back to the "My Client's" page, where you should see a list of previously added clients and your most recently entered client.

For a client to take a survey, you must assign a survey token to them first. You can review how many token you have available to assign at the top of this page where it says, "Remaining Credits: __"

If you do not have any survey tokens remaining or wish to purchase additional tokens, you may do so by clicking the "Buy Credits" button at the top of this page. Once you click this button you will be brought to a PayPal page with options on purchasing additional tokens.

To assign a token to a client, find the client you would like to take the JPAQ survey and go to the column on the far right titled "action" and click "Assign Token." Doing this will bring you back to the "My Clients" page where you should see a message that states, "Token Assigned Successfully." Seeing this message indicated that the program has sent your client an email with instructions on how to take the JPAQ and a link to take the JPAQ from any standard internet browser.

Once a client has completed their survey you will see three options appear next to their name in the column titled "Action."

  • Clicking "Survey" will take you to a page with your client's JPAQ results in the format of a bar graph and their answers for each of the 72 true / false items.
  • Clicking "Client" will take you to the same page the client will be presented with once they complete the JPAQ, with the program's interpretation of their results, and a customized summery of their JPAQ results.
  • Clicking "Clinician" will take you to a page that only you will have access to with the program's interpretation of this client's results, and a detailed customized summery of their JPAQ results and how to work with this client and use redecision therapy with them based on their adaptions.
  • If a Client has not completed their survey, "Resend Email" will appear in the client's "Action" column. Clicking this will bring you back to the "My Clients" page where you should see a message that states "Email Sent" Seeing this message indicated that the program has sent your client the same email as the first one, with instructions on how to take the JPAQ and a link to take the JPAQ from any standard internet browser.